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Company policies:
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Security: Transactions will appear as "SOECONSULTINGSERVICES" on your credit card statement. If you have security concerns, please notify your coach prior to purchasing for alternatives.
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Refund policy: If you want to request a refund for coaching services and have not started your coaching session(s), please email claudia@stomping-on-eggshells.com. After coaching services have begun, no refunds on unused sessions will be given. You have12 months from the date of purchase to use your prepaid sessions.
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Cancelation policy: 1) Coaches prepare for your session in advance. Please give your coach no less than 24 hours' notice if you need to cancel or reschedule a session to avoid forfeiting your session and related fees. Sessions canceled within 24 hours of their scheduled start time cannot be rescheduled. 2) Sessions will begin and end at your scheduled time. If you are late to join, have to leave early, or are a no show, you will not be credited for time missed, and your session will not be extended past its scheduled end time.
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